You click Administrator’s Login Account in the CME GUI’s Configure System Parameters menu.
Which of the following are you most likely configuring?
- a customer administrator
- an LDAP administrator
- a phone administrator
- a system administrator
Of the available choices, you are most likely configuring a customer administrator if you click Administrator’s Login Account in the Configure System Parameters menu. A Cisco Unified Communications Manager Express (CME) environment supports three types of users: system administrator, customer administrator, and phone user. A customer administrator account enables a reseller to give customers administrative control over some of the CME features that are available to those customers. In order for a customer administrator to log on to the graphical user interface (GUI), the system administrator must first create a customer administrator account for that user. After clicking Administrator’s Login Account in the GUI, you should enter appropriate values in the Admin User Name (username) field, the Admin User Type (Customer) field, and both password fields. Finally, click the Change button to create the user.
You can also create a customer administrator by using the command-line interface (CLI). Customer administrator accounts are configured in the CLI by issuing the web admin customer name user-name password string command in telephony service configuration mode, where username is the user name you want to assign to the customer administrator and string is the password you want to associate with the user name.
You are not configuring a phone administrator. Phone users, not phone administrators, can manage IP phone settings either by using the telephone keypad or by logging on to the CME browser-based GUI. To create a phone user by using the CLI, you should issue the username user-name password password command in ephone configuration mode, where username is the user name you want to assign to the user and password is the password you want to assign to the user. You should issue the username user-name password password command only in ephone configuration mode of the device that you want to assign to the user you are creating. For example, if you want user John to be able to manage the device settings of ephone 5 by using the CME GUI, you should issue the following commands on the CME router:
username john password b0s0n
To create a phone user account in the CME GUI, you should click Configure > Phones > Add Phone in the GUI, which opens the Add Phone window. In the Login Account area of the Add Phone window, you should assign the phone user a user name and password and then associate the phone user with either an existing device or a new device. Finally, click the Change button to create the user. You can also change an existing user’s password by clicking Configure > Phones in the GUI. Scroll through the list of Media Access Control (MAC) addresses in the Phone Physical ID (MAC Address) column until you find the phone you want to modify. Click on the phone you want to modify, change the password, and then click the Change button.
You are not configuring a system administrator. The system administrator account must be configured from the CLI before the system administrator account can access the GUI. You can enable GUI access for a system administrator by issuing the web admin system name admin password string command in telephony service configuration mode.
You are not configuring a Lightweight Directory Access Protocol (LDAP) administrator. You cannot directly synchronize users in an LDAP directory, such as Microsoft Active Directory, with CME. However, you can synchronize users in an LDAP directory with other Cisco Unified Communications products, such as Cisco Unity Connection.