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Which of the following Unity Connection features cannot be modified from a user account’s Phone Menu screen? (Select the best answer.)
- touchtone conversation style
- touchtone conversation live reply
- touchtone conversation menu style
- touchtone conversation speed
- touchtone conversation volume
- message locator sort order
Explanation:
You cannot modify the Cisco Unity Connection touchtone conversation live reply feature from a user account’s Phone Menu screen in the Unity Connection graphical user interface (GUI). Live reply is a Unity Connection Class of Service (CoS) feature that enables voice mail users to reply to a voice mail message by pressing a key on the IP phone keypad or by using the Unity Connection voice recognition feature. CoS feature settings can be modified only from the CoS screen, by using Bulk Edit Mode, or by using the Phone section of a Unity Connection user template. You can implement multiple CoS configurations in a single Unity Connection environment. Therefore, you can modify an individual CoS configuration or use Bulk Edit Mode to edit multiple CoS configurations. Until user templates and CoS have been configured, user accounts cannot be added to Unity Connection by using the Bulk Administration Tool (BAT).
The touchtone conversation style feature can be modified from a user account’s Phone Menu screen in the Unity Connection GUI. A touchtone conversation is a series of voice prompts that users can answer by pressing keys on the IP phone keypad. The Touchtone Conversation dropdown field in the Touchtone Conversation Style area of the Phone Menu enables an administrator to choose from a list of available conversation styles. By default, the Touchtone Conversation dropdown field is set to Classic Conversation. The Touchtone Conversation field can be configured by editing individual user accounts, editing user templates, or editing user accounts in Bulk Edit Mode.
The touchtone conversation menu style feature can be modified from a user account’s Phone Menu screen in the Unity Connection GUI. The Touchtone Conversation Menu Style field determines whether a user will hear a full set of instructions or a brief set of instructions after dialing into the voice mail system. Cisco recommends configuring the touchtone conversation style to Full for inexperienced users and Brief for experienced users. By default, the Touchtone Conversation Menu Style field is configured to Fullfor all users. The Touchtone Conversation Menu Style field can be configured by editing individual user accounts, editing user templates, or editing user accounts in Bulk Edit Mode.
The touchtone conversation speed feature can be modified from a user account’s Phone Menu screen in the Unity Connection GUI. The Conversation Speed field determines the rate at which the touchtone conversation is played back to the user; it can be configured as Slow, Normal, Fast, or Fastest. The Conversation Speed field can be configured by editing individual user accounts, editing user templates, or editing user accounts in Bulk Edit Mode.
The touchtone conversation volume feature can be modified from a user account’s Phone Menu screen in the Unity Connection GUI. The Conversation Volume field determines the decibel rate at which the touchtone conversation is played back to the user; it can be configured as Low, Medium, or High. The Conversation Volume field can be configured by editing individual user accounts, editing user templates, or editing user accounts in Bulk Edit Mode.
The message locator sort order feature can be modified from a user account’s Phone Menu screen in the Unity Connection GUI. The Message Locator Sort Order field determines the order that voice mail messages are listed in when a voice mail user uses Message Locator to search for voice mail messages from other users. In order to use the Message Locator feature, you must select the Enable check box of the Finding Messages with Message Locator area of the Phone Menu. The Message Locator Sort Order drop-down field can be configured as Last In, First Out or First In, Last Out. The Message Locator Sort Order field can be configured by editing individual user accounts, editing user templates, or editing user accounts in Bulk Edit Mode.
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