Which of the following is a function of the BAT?
- using a CSV file to update users
- generating Cisco Unity Connection reports
- synchronizing with LDAP
- using an XML-based service to import new users
Using a comma-separated values (CSV) file to update users is a function of the Bulk Administration Tool (BAT). The BAT enables administrators to import, or onboard, users and modify user settings by importing CSV files. For example, to use the BAT to modify the voice mail message length limit in Cisco Unity Connection, you could export the voice mail users to a CSV file, change the message length limit value for each user in the CSV file, and then import the CSV file again. You can access the BAT by clicking Tools > Bulk Administration Tool in the Unity Connection graphical user interface (GUI).
Generating Cisco Unity Connection reports is a function of the Connection Reports Data Harvester service, not the BAT. Cisco Unity Connection reports can be accessed in Cisco Unified Serviceability, which enables an administrator to view reports and manage Cisco Unified Communications Manager (UCM) features. Cisco Unified Serviceability is a browser-based troubleshooting tool that uses Secure Hypertext Transfer Protocol (HTTPS) to access information that is provided by other reporting tools, such as Cisco Unified Real-Time Monitoring Tool (RTMT) and Call Detail Records (CDR) Analysis and Reporting (CAR) tool. The Connection Reports Data Harvester service allows data to be collected from log files and entered into the Cisco Unified Serviceability Reports Archive, which holds information from which reports can be generated. You can verify that the Connection Reports Data Harvester service is running by clicking Navigation > Cisco Unified Serviceability from within the UCM GUI and then clicking Service Management from the Tools menu. The Connection Reports Data Harvester service can be found under Optional Services. If the service is deactivated, you can click Activate to turn it on.
Using an Extensible Markup Language (XML)based service to import new users is a function of the ability to import from UCM into Unity Connection, not a function of the BAT. The Cisco Administrative XML Layer (AXL) Web Service is used to import UCM users into Unity Connection. The service must be enabled on both UCM and Unity Connection in order to import users. In addition, UCM users must be assigned a primary extension in UCM in order to be imported into Unity Connection by AXL.
Synchronizing existing Unity Connection users with Lightweight Directory Access Protocol (LDAP) directory services, such as Microsoft Active Directory, is a function of the Cisco Directory Synchronization (DirSync) service, not the BAT. To enable Unity Connection to synchronize with an LDAP directory, you must select the Cisco DirSync check box in the Directory Services area of the Unity Connection GUI. In addition, you can import new users from LDAP either by using the BAT to import a CSV file or by using the Users > Import Users tool to import into Unity Connection LDAP information that was previously imported into UCM. Because Unity Connection stores users locally, a user that is synchronized with Unity Connection from LDAP will continue to be stored locally even if that user is later deleted from the LDAP database.