A technician is working on a computer that has the following symptoms:
• Unable to access the Internet
• Unable to send email
• Network connection (limited or no connectivity)
The technician runs hardware diagnostics on the computer and verifies the computer’s NIC is functioning correctly. The technician attempts to access the Internet and receives the message: page cannot be displayed. The technician runs a command to verify the computer network settings and sees the following information:
IP address: 192.168.0.100 Subnet mask: 255.255.255.0 Gateway: 192.168.0.1 DNS: 192.168.0.1
The technician confirms other computers on the network can access the Internet.
Which of the following is MOST likely causing the issues?
- Rogue antivirus
- Firewall rule
- Proxy settings