The manager contacts the help desk to report the error. A technician remotely connects to the user’s computer and identifies the problem. Which of the following should the technician do NEXT?

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A manager with a restricted user account receives the following error message:

Windows Update cannot currently check for updates because the service is not running.

The manager contacts the help desk to report the error. A technician remotely connects to the user’s computer and identifies the problem.

Which of the following should the technician do NEXT?

• Reboot the computer
• Restart the network services
• Roll back the device drivers
• Rebuild the Windows profiles

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