Many of the files in a user’s network folder have a new file extension and are inaccessible. After some troubleshooting, a technician discovers a text document that states the files were intentionally encrypted, and a large sum of money is required to decrypt them.
Which of the following should the technician do to recover the files?
- Restore the network folder from a backup.
- Perform a System Restore on the computer.
- Update the malware scanner and run a full scan.
- Disconnect the computer from the network.