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A user wants to adjust the contrast on a Cisco IP Phone 7961.
Which of the following should you instruct the user to do?
- press the help button on the IP phone
- press the services button on the IP phone
- press the settings button on the IP phone
- press the directories button on the IP phone
Explanation:
Of the available choices, you should instruct the user to press the settings button on the IP phone in order to enable the user to adjust the contrast on a Cisco IP Phone 7961. The Cisco IP Phone 7961 series includes a bank of buttons with iconography designed to represent the button’s functions. For example, the settings button is represented by a selected check box. The Contrast function is a user preference because it can be adjusted on a per-user basis. Therefore, the user should press settings > User Preferences > Contrast to change the contrast on the IP phone. A typical bank of buttons for a Cisco IP Phone 7961 series appears in the following exhibit:
You should not instruct the user to press the services button. The services button, which is represented by a globe icon, is used to launch IP phone applications. The applications that are available from the services button are dependent on the Cisco Unified Communications deployment and user privilege levels.
You should not instruct the user to press the directories button. The directories button, which is represented by an open book icon, is used to display lists of missed calls, received calls, placed calls, or local directory contacts. If configured, the directories button can also be used to access a custom Personal Speed Dial directory.
You should not instruct the user to press the help button. The help button, which is represented by a question mark (?), is used to provide the end user with information about the specific features of the IP phone. You can press the help button twice while on a call on an IP phone to view statistical information about the call, such as the codec that is being used by the IP phone, the codec that is being used by the calling phone, and packet error information.
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