A user reports that a cell phone application is loading slowly and not functioning properly. Which of the following should a technician do FIRST to remedy this issue?

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A user reports that a cell phone application is loading slowly and not functioning properly. Which of the following should a technician do FIRST to remedy this issue?

  • Remove and reinstall the application.
  • Hard reset the cell phone.
  • Reconnect the wireless network connection.
  • Close all running applications

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