A manager is putting together a change management request and gathering information on the software. Which of the following would be MOST important during this phase of the request process?

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A business unit wants to upgrade the current version of its loan processing software. A manager is putting together a change management request and gathering information on the software.

Which of the following would be MOST important during this phase of the request process?

  • Back-out plan
  • End-user acceptance
  • Risk analysis
  • Test plan

[TABS_R id=9422]

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